Privacy Policy

Effective Date: 01/01/2020

Last Updated: 17/05/2026

Welcome to Shikhar Education. We are committed to protecting the privacy and security of the personal information of our students, parents/guardians, and franchise partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our educational centers, websites, applications, and franchise network.

1. Information We Collect

We collect information directly from you, automatically through our digital platforms, and occasionally from third-party sources. The type of data we collect depends on your relationship with Shikhar Education.

A. For Students and Parents/Guardians

1. Personal Identification Information: Student name, date of birth, gender, and photograph.
2. Contact Information: Parent/guardian names, email addresses, phone numbers, and residential addresses.
3. Academic Data: Past academic records, school name, grades, test scores, and performance analytics within our programs.
4. Financial Information: Billing details, transaction history, and payment method details (processed securely via third-party gateways).
5. Behavioral & Usage Data: Attendance records, feedback, and digital interactions with our Learning Management Systems (LMS).

B. For Franchisees and Prospective Partners

1. Business Identification: Name, business entity details, registration numbers, and tax identification (e.g., GST/PAN).
2. Contact Information: Official email addresses, phone numbers, and business addresses.
3. Financial & Background Information: Bank account details, credit history, background check information, and investment capabilities.
4. Operational Data: Center performance metrics, staff details, student enrollment figures, and localized marketing data.

2. How We Use Your Information

We use the collected information for the following specific purposes:

A. For Educational Services (Students)

1. To enroll students and deliver customized educational content, tutoring, and study materials.
2. To track academic progress, evaluate performance, and provide feedback to students and parents.
3. To manage administrative tasks such as scheduling classes, processing fee payments, and sending important notifications.
4. To improve our curriculum, teaching methodologies, and digital learning platforms.

B. For Franchise Management (Franchisees)

1. To evaluate franchise applications and conduct necessary due diligence.
2. To manage the ongoing business relationship, process franchise fees, and provide operational support.
3. To monitor compliance with Shikhar Education's brand standards, quality guidelines, and franchise agreements.
4. To share business updates, training materials, and marketing strategies.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

1. Within the Shikhar Education Network: Information may be shared between the central administration and specific franchise centers to ensure seamless service delivery and operational continuity.
2. Service Providers: We engage trusted third-party vendors for services such as payment processing, cloud storage, SMS/email communications, and LMS hosting. These providers are strictly bound by confidentiality agreements.
3. Legal & Regulatory Compliance: We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, and safety of Shikhar Education, our students, or franchisees.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

1. All sensitive data, such as payment information, is encrypted using industry-standard protocols.
2. Access to personal data is restricted to authorized Shikhar Education personnel and franchise administrators on a strictly "need-to-know" basis.

5. Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and tax regulations. Once the retention period expires, data is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

1. Right to Access: Request a copy of the personal data we hold about you.
2. Right to Rectification: Request corrections to any inaccurate or incomplete data.
3. Right to Erasure: Request the deletion of your personal data, subject to legal and contractual obligations.
4. Right to Withdraw Consent: Opt-out of marketing communications or specific data processing activities at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Updates to This Policy

Shikhar Education reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Grievance Officer at:

Shikhar Education Head Office

1. Address: [Insert Complete Physical Address]
2. Email: [Insert Privacy/Support Email Address, e.g., privacy@shikhareducation.com]
3. Phone: [Insert Official Phone Number]
4. Website: [Insert Website URL]